When Sunrise Airways couldn’t care less about its customers

On Saturday morning, Sept. 20, boarding for a Sunrise Airways flight to Miami turned into a humiliation for travelers. At 11:15 a.m., two buses were about to take passengers to the plane. But once they reached the aircraft, they abruptly turned back.

The reason: passengers were made to wait for a delegation led by Laurent Saint-Cyr, coming from Port-au-Prince. The result: a delay of nearly 60 minutes under a blazing sun for passengers already rushing to make international connections.

On the tarmac of Cap-Haïtien International Airport, many denounced blatant contempt. Sunrise Airways is accused of favoring political figures at the expense of ordinary travelers.

For many, this unequal treatment shows that the airline doesn’t care about its customers.